Contact information
Last updated: September 18, 2026
AguilarFusion is operated by AGUILAR FUSIONLOGIC TECHNOLOGIES LLC.
Customers may contact us about products, orders, payments, shipping, delivery, returns, exchanges, refunds, privacy requests, complaints, or other store-related matters using the information below.
Business Information
Store name: AguilarFusion
Legal entity: AGUILAR FUSIONLOGIC TECHNOLOGIES LLC
Website: https://aguilarfusion.com
Email: support@aguilarfusion.com
Phone: +1 (443) 618-1821
Business address: 1055 Bardstown Rd, Louisville, KY 40204, United States
Customer Service Hours
Our customer service hours are:
Monday through Friday: 9:00 AM to 5:00 PM Eastern Time
Saturday and Sunday: Closed
U.S. public holidays: Closed
Messages received outside our normal customer service hours will generally be reviewed on the next business day.
Response times may be longer during U.S. public holidays, carrier disruptions, or periods of unusually high customer service volume.
Email Support
For general customer service, email:
You may contact us by email regarding:
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Product questions
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Order status
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Order changes
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Order cancellations
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Payment questions
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Shipping and tracking
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Delivery problems
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Damaged or incorrect products
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Returns and exchanges
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Refund status
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Privacy requests
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Website questions
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Complaints or feedback
Telephone Support
For telephone assistance, call:
Telephone support is available during our posted customer service hours.
If we are unable to answer your call, please email support@aguilarfusion.com and include enough information for us to review your request.
Order Related Questions
For questions about an order, please provide:
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Your full name
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Your order number
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The email address used at checkout
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The product involved
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A clear description of your question or problem
Providing complete information helps us locate your order and respond more efficiently.
Do not send complete payment card numbers, passwords, account credentials, or other sensitive authentication information by email or through a contact form.
Shipping and Tracking Questions
For questions about shipping, tracking, or delivery, include:
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Your order number
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Tracking number, if available
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Delivery address
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Description of the shipping or delivery issue
Orders are generally processed within 1 to 3 business days. After shipment, the estimated FedEx transit time is 5 to 8 business days.
Tracking information may take up to 48 hours after shipment to display movement.
Damaged or Incorrect Products
Products that arrive damaged, defective, or incorrect should be reported within 7 calendar days after delivery.
Email support@aguilarfusion.com and include:
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Your order number
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A description of the problem
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Photographs of the product
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A photograph of the shipping label
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Photographs of the shipping packaging
Please keep the product and packaging until we confirm whether they may be discarded.
Returns Exchanges and Refunds
To request a return or exchange, contact us within 30 calendar days after delivery.
Email:
Please include your order number, the product you want to return or exchange, and the reason for the request.
Do not send a product back before receiving authorization and return instructions from AguilarFusion.
Approved returns will receive a prepaid FedEx return label. AguilarFusion pays the return shipping cost for approved returns, and we do not charge a restocking fee.
Approved refunds are issued to the original payment method within 5 business days after we receive and inspect the returned product.
Return Address
Approved returns must be sent using the return instructions and prepaid shipping label provided by AguilarFusion.
The designated return address is:
AGUILAR FUSIONLOGIC TECHNOLOGIES LLC
1055 Bardstown Rd
Louisville, KY 40204
United States
Returns sent without prior authorization may be delayed or refused.
Privacy Requests
To submit a privacy request, email:
Use the subject line:
Privacy Request
Please describe the request and provide enough information for us to identify the relevant account or transaction.
We may need to verify your identity before processing a privacy request.
Complaints
If you have a complaint about a product, order, payment, delivery, return, refund, or customer service experience, contact us at:
Email: support@aguilarfusion.com
Phone: +1 (443) 618-1821
Please include your order number when the complaint relates to a purchase.
We will review the available information and make reasonable efforts to respond during our normal customer service hours.
Contact Summary
AguilarFusion
Operated by AGUILAR FUSIONLOGIC TECHNOLOGIES LLC
Website: https://aguilarfusion.com
Email: support@aguilarfusion.com
Phone: +1 (443) 618-1821
Address: 1055 Bardstown Rd, Louisville, KY 40204, United States
Customer service hours:
Monday through Friday, 9:00 AM to 5:00 PM Eastern Time
Closed on weekends and U.S. public holidays